Receptionist/Administrator

at  HCA Healthcare UK

Job Title: Reception Administrator
Location: London, St Paul’s
Permanent: 40 hours per week
Full time: Monday to Friday, 07.45-16.45 (and occasionally 9am to 6pm)
Salary: £27,352
We’re looking for a friendly Reception Administrator to join our supportive team. You will be based in our Roodlane clinic which is located inside our clients prestigious building (banking). You will provide a world class front of house service encompassing administrative support.
At Roodlane Medical, we are specialists in corporate healthcare. We offer executive healthcare, occupational health case management, nurse case management, executive health screening and more. We have extensive experience of creating and delivering corporate wellness strategies, from health education and promotion to comprehensive health screening programmes.
We offer private GP services to companies as part of a suite of wellness services to help keep staff healthy and productive at work. As part of our services, we also offer physiotherapy, along with chiropractic and osteopathic assessments and treatments.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in (team), but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

• Reception duties
• Greet all clients and visitors, ensuring each individual is treated with respect and with consideration for their privacy and comfort.
• Respond to incoming customer enquiries either on the telephone by email or in person swiftly and proactively
• Arrange follow up appointments with patients/ reschedule appointments
• Administration duties
• Provide overall administration duties to support the Primary Care team.
• Be fully conversant with the administrative components of the Primary Care Medical System (PMS)
• Upload all data and documents necessary for the process on CMS
• Additional hours to be taken as toil or flexi hours to cover reception A/L or sickness may be required
• On-boarding new staff onto the system
• Ordering stationary
• Any other admin duties as required