Receptionist / Administrator

at  Norfolk and Suffolk NHS Foundation Trust

Are you looking for a rewarding career and do you want to be part of a friendly team?
Do you have excellent communications skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?
If you have said ‘Yes’ to each of the above, then we might just have the role for you…
We are looking for an experienced receptionist/administrator for our Secure & Forensic Services in Norwich, Norfolk. The role is a permanent position. We are looking for someone to work:
37.5 hours across a varied shift pattern from 0 6:30 - 14:30, 13:00 - 21:00 or mid 09:00 - 17:00 Monday to Friday and 0 6:30 - 14:30 or 13:00 - 21:00 Saturday and Sunday & Bank Holidays.
We are part of the Secure & Forensic Services for Norfolk and Suffolk NHS Foundation Trust and offer inpatient and outpatient services to the service users in our care. We are a regional service covering Norfolk, Suffolk and Cambridgeshire. Northside House is a medium secure mental health unit with two medium secure and one low secure wards a nd we are looking for an extremely professional, conscientious, calm and confident individual to be a part of the Reception / Administration Team.
You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. There will be, at times, face to face patient contact and the working environment can be very busy. The successful candidate will need to have the ability to confidently and sensitively deal with individuals who may sometimes be distressed or upset and maintain customer service standards at all times.
Previous administration experience is essential. Full training will be given for the specific role and our systems.

NHS pension
a comprehensive in house & external training programmes
career progression
starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
staff physio service
NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Please refer to the attached job description, which details the full role and responsibilities of the receptionist post.
Please do contact us, if you would like to discuss the role further or have an informal visit.
Please visit our Facebook and Twitter page @NSFTjob