Receptionist/Administrator
at PrimaryCareCareers
GDC1, , United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 03 Jan, 2025 | Not Specified | 04 Oct, 2024 | N/A | Communication Skills | No | No |
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Description:
ABOUT THE CANDIDATE
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure.
The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
ABOUT US
We are a busy surgery, in the heart of our local community, with the aim of our practice utilising the combined skills and knowledge of its clinical and non-clinical staff to provide a cohesive and efficient service to our patient population.
We strive to provide a service to its patients that benefits all. We work together to improve GP services and work alongside the ICB and CQC to implement key medical advances.
By using our shared expertise to tackle the challenges of general practice today, we can keep local surgeries thriving and provide the excellent care that our patients need now and in the future.
Responsibilities:
Angel Lane Surgery has an exciting opportunity for a receptionist/administrator to join our team on a full-time basis for 37.5 hours per week. The role with be over 5 days on a fixed rota with hours between 8am and 6.30pm.
The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.
The main responsibilities of the role include:
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
Registering new patients.Accurately maintaining patient database and records, photocopying, filing and scanning.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Office Administration
Graduate
Proficient
1
Great Dunmow CM6 1AQ, United Kingdom