Receptionist Administrator

at  Quotient Sciences

Quotient Sciences is a drug development and manufacturing accelerator providing integrated programs and tailored services across the entire development pathway. Cutting through silos across a range of drug development capabilities, we help biotech and pharma customers save precious time and money in getting drugs to patients.
We employ more than 1,100 talented individuals globally, located at state-of-the-art development, manufacturing and clinical facilities in the UK and USA. Science, Agility and Culture are the core components that define Quotient Sciences, enabling us to do what we do in the way that we do it.
People join Quotient Sciences because we are a respected member of the drug development community that’s focused on innovation and are driven by an unswerving belief that ideas need to become solutions, and molecules need to become cures, fast. Because humanity needs solutions, fast.
Due to a member of our reception team retiring in December, we are looking for a Receptionist Administrator to join Quotient Science’s Nottingham reception working 3 days per week, Wednesday, Thursday, and Friday. 8am-5pm.
This is a busy, varied, and engaging reception admin role. You will get to meet everyone in the business and welcome a range clientele.
Summary of job purpose
To provide professional reception support for the main visitor reception at Trent House along with administrative support to Nottingham colleagues as required.

Main tasks and responsibilities

• Operating a busy switchboard dealing with all telephone calls in a polite, engaging and professional manner
• Providing an efficient and welcoming reception area, dealing with all visitors in an engaging, polite and professional manner
• Ensuring visitors have signed in/out correctly
• Liaise with shipment and courier companies to ensure a smooth collection/delivery of products into and out of the company
• Daily update of Excel spreadsheets to log company shipment activities
• Sort and distribute external post and internal mail
• Franking of all outgoing post, replenish franking machine as necessary
• Arranging DHL shipments
• Monitoring stationery stock levels and dealing with weekly stock replenishment
• Filing, photocopying, shredding and general admin support to the Nottingham site
• Supporting with taxi travel bookings
• Provide administrative support to Nottingham colleagues as required
• If required, completing a smooth evacuation of Trent Reception area and associated tasks required for this.

Qualifications and experience required for competent performance

• Minimum GCSE/’O’ Level English Language
• Good communication and organisational skills
• Strong IT skills (Outlook Email, Excel and Word)
• Relevant reception and administration experience

Job Demands

• Operating a busy switchboard dealing with all telephone calls in a polite, engaging and professional manner
• Providing an efficient and welcoming reception area, dealing with all visitors in an engaging, polite and professional manner
• Ensuring visitors have signed in/out correctly
• Liaise with shipment and courier companies to ensure a smooth collection/delivery of products into and out of the company
• Daily update of Excel spreadsheets to log company shipment activities
• Sort and distribute external post and internal mail
• Franking of all outgoing post, replenish franking machine as necessary
• Arranging DHL shipments
• Monitoring stationery stock levels and dealing with weekly stock replenishment
• Filing, photocopying, shredding and general admin support to the Nottingham site
• Supporting with taxi travel bookings
• Provide administrative support to Nottingham colleagues as required
• If required, completing a smooth evacuation of Trent Reception area and associated tasks required for this