Receptionist

at  Advanced Computers NZ Ltd

SKILLS AND EXPERIENCE:

• 2–3 years of administrative experience.
• IT knowledge is a plus and will be beneficial for this role.
• Outstanding written and verbal English communication skills (this is essential, as you’ll be the face of our business).
• Clear, friendly, and professional interpersonal skills.
• Strong customer focus and dedication to providing excellent service.
• Exceptional organizational and time management abilities.
• Confident computer skills, with intermediate proficiency in MS Office.
• A quick learner with a proactive attitude.

• Provide a warm and friendly welcome to customers visiting the branch office.
• Respond promptly and professionally to incoming calls, live chats, and emails.
• Manage and process incoming and outgoing mail.
• Prepare and send electronic quotations, invoices, and statements upon request.
• Coordinate customer deliveries, pickups, and onsite services.
• Address and resolve customer complaints, escalating to management when necessary.
• Record, collect, and bank customer payments accurately.
• Perform daily account reconciliations.
• Maintain a clean and organized office and showroom environment.
• Assist with monthly stocktakes as required.
• Provide light labor support, such as packing and unpacking IT devices, when needed.