Receptionist and Administrative Assistant

at  Premier Solicitors

OVERVIEW:

Premier Solicitors is seeking an enthusiastic and professional individual to join our reception team as a Legal Receptionist & Administrative Assistant. This role plays a vital part in the daily operations of the firm, ensuring excellent client service and efficient front-of-house management.

ESSENTIAL REQUIREMENTS:

• A minimum of 12 months’ experience in a receptionist or customer-facing role (e.g., retail or hospitality). Legal sector experience is not essential.
• Competence in using office software and a willingness to learn new systems.

DESIRABLE (BUT NOT ESSENTIAL) SKILLS:

• Prior experience with accounts administration.
• Familiarity with the Solicitors’ Accounts Rules.
• Previous experience in mentoring or overseeing junior team members.

• Manage incoming calls via the switchboard, directing them to the appropriate extensions efficiently.
• Greet and assist clients and visitors in a professional and courteous manner.
• Keep clients informed of any appointment delays and provide general assistance.
• Accurately relay messages via email or telephone in a timely manner.
• Maintain and update the room booking system to ensure scheduling of meetings.
• Assist with accounts administration, including cash handling and cheque preparation.
• Ensure that all relevant charges and bills are correctly recorded in the accounts system.
• Maintain confidentiality and adhere to data protection regulations at all times.
• Sort and date-stamp all incoming post and correspondence and prepare outgoing post using the franking machine.
• Oversee the organisation and upkeep of the reception area, ensuring it remains presentable and professional.
• Assist in managing junior reception team members and providing guidance where necessary.