Receptionist and Client Service Administrator [Full Time - Merredin Office]

at  Byfields

ABOUT US

Joining the Byfields team means becoming part of a community dedicated to achieving exceptional outcomes for our clients while fostering a culture of support and appreciation. From our bustling hub in Belmont to the small-town charm of Merredin, the dynamic spirit of collaboration and innovation resonates throughout our network of seven offices across Western Australia.
At Byfields, you can build meaningful relationships with teammates and make a difference to a diverse range of clients. Our mission of “Working together to grow professionally and personally, while feeling safe, valued, and rewarded” guides everything we do.
Byfields is a leading provider of Business Advisory & Taxation Services for businesses across all industries including agriculture. We’re committed to our core values of honesty, integrity, respect, and accountability, fostering an environment where team members feel truly valued. Flexibility is also key, as we empower our team to achieve balance in both work and life.

ABOUT THE OPPORTUNITY

Are you seeking a supportive environment where your contributions are valued? Join our office in Merredin, Western Australia as a Receptionist and Client Service Administrator and become part of a close-knit team.
Whether you’re a parent returning to work or simply seeking a position that offers some flexibility, this role offers the opportunity to achieve the perfect work-life balance while still making a meaningful impact in our dynamic team.
You’ll provide crucial administrative support to our Merredin team handling reception duties, assist with client inquiries, and collaborate closely with accountants and managers to streamline processes. We do offer training to support you in being successful in the role!

In this position, you can expect to:

• Be the frontline ambassador of our business, ensuring every client interaction is met with satisfaction and excellence
• Keep address logs, spreadsheets updated and handle ad hoc tasks to support smooth team operations
• Seamlessly answer and direct incoming calls, ensuring smooth communication.
• Coordinate appointments and prepare meeting materials
• Support accountants with financial records, data entry, and workflow management
• Show flexibility and enthusiasm in performing additional tasks within your capabilities, contributing to the team’s overall success
• Take ownership of adapting to new systems quickly, showcasing your expertise in data accuracy and attention to detail

ABOUT YOU

Are you a positive, client centric professional with a ‘can-do’ attitude?
We’re seeking a friendly and approachable individual who thrives on delivering exceptional service in a front-line role. You excel at building positive relationships with clients and colleagues, ensuring every interaction is handled with care and professionalism.
With strong administrative skills and keen attention to detail, you’re dedicated to accuracy and efficiency. Your effective communication, forward-thinking mindset, and ability to multitask enable you to handle challenges with confidence, continuously improving processes and creating value in every aspect of your work.

The ideal candidate will have:

• Proven rapport building and problem-solving abilities
• Efficient task coordination and time management skills
• A positive impact on team dynamics and be a team player
• Confidence to learn and an ability to utilise various software systems
• Proficiency in MS Office suite (previous experience in financial systems will be beneficial)
• Previous experience in a financial, legal, accounting or professional services industry will be highly regarded

Please refer the Job description for details