Receptionist and Concierge

at  Medpace Inc

Job Summary :
Our corporate activities are growing rapidly, and we are currently seeking a full-time Receptionist and Concierge to support our team in Central London, at our stylish office at Vintners Place, on the bank of the Thames. This position will work in a team to accomplish tasks and projects that are instrumental to the company’s success. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.

Responsibilities :

• Working from the office reception desk, meet and greet clients, vendors, and staff in a friendly and professional manner, answer main office phone and transfer calls, distribute accurate messages, coordinate incoming and outgoing courier and mail services.
• Responsible for visitor management and following security protocols at assigned office entry points.
• Supports internal meetings & events with room set-up, catering, and other services as required.
• Collaborates with all Functional areas to create and develop successful and innovative external events such as Recruitment, Training and Development conferences.
• Maintain and develop vendor and supplier databases such as mailing lists, contact lists and client information.
• Supports stocking of beverage and catering supplies, refrigerators, and equipment.
• Coordinates housekeeping needs with our vendor, proactively checks for room preparation including furniture set-up and cleanliness.
• Works closely with IT, HR, and Finance, supporting local administration where needed.
• Completes other tasks and projects as assigned by Facilities Management team.
• General office organization, including reception, ordering supplies, faxing, shipping, collaboration with local vendors.
• Perform administrative duties in conformity with company policies and procedures
• Submit office expenses and supports the flow of invoices within allocated budget, escalating approval when necessary.
• Completes all required trainings and SOP reviews in a timely manner.

Qualifications :

• 2+ years of experience in a professional Assistant/Receptionist position.
• Prior experience in meetings and events coordination/support
• Must have customer service approach to reception for both external visitors and Medpace employees.
• Attention to detail and excellent oral and written communication skills.
• Proficient in Microsoft 365 Software including Word, Excel, and Outlook. Experience with Microsoft PowerPoint is also preferred.
• Prior experience sorting/distributing mail, shipping and receiving.
• Excellent organisational and prioritisation skills with a high attention to detail.

Travel: None
Medpace Overview :
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace? :
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

• Working from the office reception desk, meet and greet clients, vendors, and staff in a friendly and professional manner, answer main office phone and transfer calls, distribute accurate messages, coordinate incoming and outgoing courier and mail services.
• Responsible for visitor management and following security protocols at assigned office entry points.
• Supports internal meetings & events with room set-up, catering, and other services as required.
• Collaborates with all Functional areas to create and develop successful and innovative external events such as Recruitment, Training and Development conferences.
• Maintain and develop vendor and supplier databases such as mailing lists, contact lists and client information.
• Supports stocking of beverage and catering supplies, refrigerators, and equipment.
• Coordinates housekeeping needs with our vendor, proactively checks for room preparation including furniture set-up and cleanliness.
• Works closely with IT, HR, and Finance, supporting local administration where needed.
• Completes other tasks and projects as assigned by Facilities Management team.
• General office organization, including reception, ordering supplies, faxing, shipping, collaboration with local vendors.
• Perform administrative duties in conformity with company policies and procedures
• Submit office expenses and supports the flow of invoices within allocated budget, escalating approval when necessary.
• Completes all required trainings and SOP reviews in a timely manner