Receptionist and Facilities Associate

at  Imagine Learning

DESCRIPTION

Position at Imagine Learning
Great Purpose. Great People. Great Opportunities.
At Imagine Learning we ignite learning breakthroughs. It drives everything we do. W e innovate together to support educators in creating those special moments when students experience the joy of learning at its best.
We also ignite career breakthroughs, with the majority of our positions being fully remote opportunities that offer you what you’re really looking for : flexible work arrangements, interesting and meaningful job responsibilities, career growth, and a supportive team .
Imagine Your Impact .

The Front Desk and Facilities Associate is responsible for creating a welcoming and efficient environment for employees and visitors. This role involves greeting guests, managing mail, ensuring suite security, and other administrative tasks. Additionally, the associate handles facilities-related tasks such as stocking breakroom supplies, monitoring inventory, and coordinating catering.

• Position Type : This is a regular, full-time position .
• Compensation : Base pay is anticipated to be between $ 18.14 and $ 23.50 per hour . Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
• Location : In this US-based position your location will be in our headquarters in Tempe , Arizona . To be considered for this role, you must be able to work in our Tempe office 5 days a week.

Envision Your Experience .

In this role you’ll have the opportunity to:

• Greet and assist employees and visitors, ensuring a positive experience.
• Validate parking for guests and employees.
• Check, sort, and distribute incoming mail to appropriate departments/individuals.
• Assist with outgoing mail for various departments/individuals by applying postage and taking to the mailroom for pickup.
• Ensure the security and safety of the suite by following established processes for guests and visitors.
• Assist with meetings by securing conference rooms/meeting areas and coordinating necessary supplies/meeting materials.
• Coordinate communications with other departments when applicable related to meetings, such as IT.
• Monitor the main phone line and manage voicemails.
• Stock breakroom and coffee bars with snacks, soft drinks, coffee, creamer, paper products, and utensils daily.
• Take inventory and report on inventory levels to the Corporate Facilities Manager to ensure necessary breakroom and coffee bar items and office supplies are in stock.
• Assist with the setup and coordination of catered meals and maintain the cleanliness of the breakroom.
• Answer and direct general facilities and office-related questions.
• Serve as backup to the Corporate Facilities Manager.
• Other duties as required.

Share Your Expertise .

Experience, education, and qualifications essential for success in this role, include:

• High School Diploma or equivalent and 2 years of front desk or office experience; or an acceptable combination of education and experience.
• Proficient in standard office technology including MS Office Suite (Word, Excel, PowerPoint, Outlook), and comfortable using communication tools such as Zoom and Slack.
• Must have a friendly and professional demeanor
• Excellent organization and time management skills
• Ability to work independently at times with minimal direction, to complete tasks in an environment with many interruptions.
• Articulate and demonstrate excellent verbal and written communication skills
• Excellent interpersonal and customer service skills, ability to exercise tact in dealing with diverse groups of people with various professional backgrounds, personalities, and work styles.
• Ability to effectively give clear and concise information
• Ability to lift and carry boxes up to 40 lbs.

Ignite Your Career .
Imagine Learning is committed to fostering, cultivating, and preserving a culture of Diversity, Equity, and Inclusion. We support your unique career journey by providing flexibility, investing in wellbeing, and propelling growth.
We offer a flexible w orkplace , with the majority of employees enjoying the opportunity to work from home within the US . Headquartered in Scottsdale, AZ, we also maintain offices in Austin , TX, Petaluma , CA, and Rock Rapids , IA .

Imagine Learning provides a comprehensive benefits program to eligible employees , including:

• M ultiple health, dental, and vision plans, including medical plans with zero employee premiums
• 401k plan with a company match
• C ompany-paid behavioral health coaching
• 1 5 paid holidays, including 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
• 15 days of accrued annual Paid Time Off (PTO)
• Fertility benefits
• Paid bonding leave when a new child joins your family
• Life and short and long-term disability insurance
• Pre-tax savings plans
• P aid volunteer hours and annual giving events
• A wide variety of professional development programs , including tuition reimbursement

Imagine Learning is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status , or any other protected status . Imagine Learning will reasonably accommodate qualified individuals as required by law

The Front Desk and Facilities Associate is responsible for creating a welcoming and efficient environment for employees and visitors. This role involves greeting guests, managing mail, ensuring suite security, and other administrative tasks. Additionally, the associate handles facilities-related tasks such as stocking breakroom supplies, monitoring inventory, and coordinating catering.

• Position Type : This is a regular, full-time position .
• Compensation : Base pay is anticipated to be between $ 18.14 and $ 23.50 per hour . Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
• Location : In this US-based position your location will be in our headquarters in Tempe , Arizona . To be considered for this role, you must be able to work in our Tempe office 5 days a week

In this role you’ll have the opportunity to:

• Greet and assist employees and visitors, ensuring a positive experience.
• Validate parking for guests and employees.
• Check, sort, and distribute incoming mail to appropriate departments/individuals.
• Assist with outgoing mail for various departments/individuals by applying postage and taking to the mailroom for pickup.
• Ensure the security and safety of the suite by following established processes for guests and visitors.
• Assist with meetings by securing conference rooms/meeting areas and coordinating necessary supplies/meeting materials.
• Coordinate communications with other departments when applicable related to meetings, such as IT.
• Monitor the main phone line and manage voicemails.
• Stock breakroom and coffee bars with snacks, soft drinks, coffee, creamer, paper products, and utensils daily.
• Take inventory and report on inventory levels to the Corporate Facilities Manager to ensure necessary breakroom and coffee bar items and office supplies are in stock.
• Assist with the setup and coordination of catered meals and maintain the cleanliness of the breakroom.
• Answer and direct general facilities and office-related questions.
• Serve as backup to the Corporate Facilities Manager.
• Other duties as required

Experience, education, and qualifications essential for success in this role, include:

• High School Diploma or equivalent and 2 years of front desk or office experience; or an acceptable combination of education and experience.
• Proficient in standard office technology including MS Office Suite (Word, Excel, PowerPoint, Outlook), and comfortable using communication tools such as Zoom and Slack.
• Must have a friendly and professional demeanor
• Excellent organization and time management skills
• Ability to work independently at times with minimal direction, to complete tasks in an environment with many interruptions.
• Articulate and demonstrate excellent verbal and written communication skills
• Excellent interpersonal and customer service skills, ability to exercise tact in dealing with diverse groups of people with various professional backgrounds, personalities, and work styles.
• Ability to effectively give clear and concise information
• Ability to lift and carry boxes up to 40 lbs