Receptionist
at Blakeney Hotel
Blakeney NR25 7NE, , United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 21 Dec, 2024 | Not Specified | 25 Sep, 2024 | N/A | Customer Service Skills,Professional Manner,Telephone Manner,Computer Literacy,Communication Skills,Excel,Microsoft Outlook | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Join our team of receptionists providing a warm and efficient first point of contact with all visitors of the hotel, including at the front desk face-to-face, via telephone and written communication providing the excellent customer service we have become known for.
EXPERIENCE / SKILLS OF THE RECEPTIONIST:
- Friendly and professional manner
- Clearly spoken and good telephone manner
- Exceptional communication skills both verbally and written
- Excellent customer service skills
- A high standard of personal presentation and professionalism
- Experience as a receptionist in a 3-star hotel or above is desirable.
- Excellent attention to detail
- Basic computer literacy including the use of Microsoft Outlook, Word, and Excel
- The ability to be calm and well organised, even when working under pressure
- Have the ability to pick up new systems quickly (full training given)
Responsibilities:
- Providing professional and friendly service to our customers, ensuring the standards of customer care, friendliness and politeness are met
- Answering telephone and enquiries at the front desk.
- Checking guests in and out
- Dealing with customer enquiries and referring to relevant department
- Taking reservations, calculating room rates and putting reservations into our systems
- Dealing with amendments and cancellations
- Handling customer complaints
- Preparing reservation confirmation letters and dealing with reservation queries
- Daily banking
- Co-ordinating guests’ requests with other departments
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Secretary / Front Office / Data Entry
Office Administration, Customer Service
Graduate
Proficient
1
Blakeney NR25 7NE, United Kingdom