Receptionist

at  Bridgemead Consulting

JOB ADVERTISEMENT

Bridgemead Consulting is a holistic and innovative business consultancy that believes in connecting businesses with the right individuals. Bridgemead Consulting is a holistic and innovative business consultancy that believes in connecting businesses with the right individuals. We are recruiting on behalf of our client, a luxury hair brand known for its high-end hair services and exceptional quality, for the position below:
Job Title: Receptionist
Code: BMC/HBA/RP/004
Location: Lekki, Lagos
Work Mode: Onsite
Work Days & Hours: 08:00 AM - 07:00 PM, Six days a week, Tuesday - Sunday

JOB SUMMARY:

We are seeking to recruit for the position of Receptionist, a friendly and proactive professional to be the first point of contact for visitors and clients, ensuring seamless office operations. The ideal candidate will provide exceptional customer service, independently manage tasks with minimal supervision, and contribute to a welcoming environment. This role requires flexibility in handling office activities, including occasional on-site presence due to the employer’s frequent travel schedule.

QUALIFICATIONS & PROFESSIONAL EXPERIENCE:

• Bachelor’s degree in any relevant field.
• Minimum of 3 years of experience in a similar role, with a demonstrated ability to handle reception, administrative, and customer service tasks independently.
• Strong organizational skills and time management capabilities.
• Excellent verbal and written communication skills.
• Strong attention to detail and high-level integrity when handling office documents and confidential information.
• Ability to work under pressure and manage multiple priorities.
• High attention to detail, ensuring all tasks are completed with precision.
• Team player with the ability to collaborate across departments.
• Excellent ability to handle multiple tasks simultaneously in a fast-paced environment.
• Proactive problem-solving skills with the ability to take initiative and adapt to changes.

CORE SKILLS & FUNCTIONAL COMPETENCIES:

• Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint for task management and communication.
• Working knowledge of basic administrative duties, customer service protocols, and office equipment.

• Greet and welcome visitors, clients, and staff in a professional and friendly manner, ensuring a positive first impression.
• Answer and direct phone calls, take messages and provide information as needed to ensure smooth communication within the office.
• Schedule appointments, meetings, and events manage the calendar to avoid conflicts and ensure proper coordination.
• Manage and organize office supplies, ensuring that all necessary materials are stocked and available.
• Handle incoming and outgoing mail and packages, ensuring they are distributed to the correct person or department.
• Maintain and manage office filing systems, both digital and physical, ensuring they are organized and up to date.
• Assist with basic administrative tasks, including data entry, documentation preparation, and other office-related duties.
• Ensure the reception area is always clean, organized, and well-maintained to create a professional environment for visitors.
• Work with minimal supervision, taking the initiative to handle tasks efficiently and effectively.
• Adapt to changing work conditions, particularly accommodating the employer’s travel schedule, and ensure office duties continue smoothly with minimal disruption.