Receptionist

at  Bryant Stratton Inc

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor’s, associate’s, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401K, and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer.
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JOB SUMMARY:

1. Leads the customer service activities at the point of first contact. (i.e., provide timely, courteous, and proficient service to both internal and external customers)
2. Answers all incoming calls and directs inquires at the reception desk in a professional manner to the appropriate associate or department.
3. Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed.
4. Inputs and updates all leads and data in the CRM system in an accurate/timely basis (i.e., appointments, phone comments, and interview comments).
5. Processes correspondence for Admissions department as needed.
6. Assists Admission Office Assistant as needed.
7. Performs all other assigned duties by the Directors of Admissions.

EXPERIENCE

Preferred

• 1 year(s): Organizational skills. Excellent communication skills. Ability to multi-task. Previous receptionist experience a plus.

EDUCATION

Preferred

• Some college or better

SKILLS

Required

• Detailed Oriented

Preferred

• Microsoft Office
• Team Player
• Communication
• Organizer

Please refer the Job description for details