Receptionist - Children's Medical Day Case Unit

at  Nottingham University Hospitals NHS Trust

An exciting opportunity has arisen for the role of Receptionist on our Children’s Medical Day Case Unit.
Children’s Medical Day Case Unit recently opened in summer 2023 and is made up of 6 day case chairs providing medical day case procedures to a wide range of medical specialties; including but not limited to General Medicine, Respiratory, Gastroenterology, Allergy and multiple more.
Applicants must have office and reception based experience, as well as a good telephone manner and keyboard skills. They must be able to work using their own initiative and be able to communicate with patients, visitors and all levels of staff in a clear and accurate way.
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
The main duties of the role are to support the ward team and provide reception and administrative cover.
To be responsible for providing clerical support during admission, transfer and discharge of patients. This role also includes supporting the ward team by ordering and stocking up essential equipment and paperwork.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
The children’s hospital is housed within the Queens Medical Centre campus and has 116 inpatient beds across 8 inpatient wards covering all specialties.
This is a really exciting time to join Nottingham Children’s Hospital as we became the first Children’s Hospital in Europe to achieve pathway to excellence accreditation in 2020. This makes Nottingham Children’s Hospital a really special place to work. Not only does this show that we provide excellent care to patients and families, it is also recognition that we have fantastic teams, leadership at all levels and a huge array of development opportunities. Our staff are proud to work at Nottingham Children’s Hospital and all embrace the TEAM NUH ethos which we would love you to be part of.
To be responsible for providing clerical support during admission, transfer and discharge of patients.
To welcome patients and families into the unit and ensure details are correct on the system.
To be responsible for ensuring that case notes are complete and in order before being sent to other wards and departments.
To promptly manage incoming and outgoing post.
To ensure outpatient appointments are booked correctly and in a timely manner.
Ensuring Careflow is updated daily with correct patient details.
This role also includes supporting the ward team by ordering and stocking up essential equipment and paperwork

Please refer the Job description for details