Receptionist

at  Coronation Fund Managers

JOB DESCRIPTION

The Receptionist plays a crucial frontline role, fielding telephone calls, receiving visitors, and creating a welcoming and organized environment for all guests and clients. This role is responsible for ensuring smooth front desk operations, managing inquiries professionally, and providing administrative support to the office. As the first point of contact, the Receptionist contributes to the company’s purpose of delivering long-term service and investment excellence to clients by maintaining a professional and efficient reception environment.

IDEAL EXPERIENCE

• 4+ years’ experience in a client service oriented role
• PABX would be an advantage
• Hospitality or corporate working experience will be an advantage

IDEAL QUALIFICATIONS

• A completed Matric
• Post matric qualifications would be an advantage

SYSTEMS KNOWLEDGE

• Proficient in using email, booking systems, and the Microsoft Office Suite (Word, Excel, Outlook, etc.) to perform daily tasks efficiently
• PABX telephone system

• Greet and assist visitors and clients.
• Operate the switchboard and redirect calls.
• Liaise with security, manage parking, and escort visitors.
• Maintain a clean and welcoming reception area.
• Manage meeting room bookings and operations.
• Handle mail, couriers, and deliveries.
• Oversee stationery and first aid supplies.
• Perform general administrative tasks.
• Provide excellent service and resolve inquiries timely.