Receptionist cum Admin Assistant - Hougang

at  GAIN EMPLOYMENT SERVICES PTE LTD

Contract Period: From 1 March 2025 to 28 Feb 2026 with an option to extend the Contract for another year.

Working hours:

• Mondays to Fridays: 7.30am to 4:30pm, inclusive of ½ hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

Job Description

• To perform customer service duty (mindset has to meet the realist challenges and demands of a Primary School setting).
• To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous).
• To be able to use school equipment such as photocopiers and scanners.
• To handle daily varied demands and queries from parents / pupils / vendors / staff etc.
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situation when pupils vomit, soil their clothes, need sewing of buttons and zips on uniform, arrange snacks etc.

General Duties:

• To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.
• To assist in the School Breakfast coupons compilation if required.
• To maintain the forms cabinet under the receptionist in the office. All forms must be current and replenished constantly.
• To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.
• To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.
• To support any other general administrative duties as and when required.

Qualification, Skill & Experience:

• Completed Secondary 4.
• Able to converse with staff, parents, public and students in English and another language such as Mandarin, Malay or Tamil.
• Able to use school equipment such as photocopiers and scanners.
• Preferably 3 years experience as receptionist.

• To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.
• To assist in the School Breakfast coupons compilation if required.
• To maintain the forms cabinet under the receptionist in the office. All forms must be current and replenished constantly.
• To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.
• To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.
• To support any other general administrative duties as and when required