Receptionist | David Game College | Independent Day and Boarding College |

at  David Game College

Job Title: Receptionist
Directorate: David Game College
Area: GCSE and A-Level
Reporting To: Co-Principals
Date JD produced/revised: September 2024

SKILLS/ATTRIBUTES

• Must be a good multi tasker – able to attend to many different/varying tasks
• Able to work in a fast paced environment and knowing how to prioritise potentially large work loads
• Proficient in using MS Office Word/Excel/PowerPoint
• Knowledge of using design software such as Canva/Prezzi/Photoshop will be valuable but not essential
• Tech Savvy – for helping with any IT/tech issues
• A quick learner
• A good team worker – must be flexible in offering a helping hand to a wide and very different variety of tasks
• Keen eye for detail, analytical and methodological

THE PRIMARY PURPOSE OF THIS JOB ROLE IS TO:

1. Provide a first-class clerical/administrative/secretarial/PA/student support service to the Directors, Teachers, Heads of departments, staff and students within David Game College.
2. Support colleagues within Curriculum Administration, Reception & Customer Service and the wider college.
3. Act as a point of contact for departmental enquires from external and internal customers.
   4.Provide a high level of customer service to all service users.

MAIN DUTIES AND RESPONSIBILITIES.

• Work closely with College co-principals – Manage diaries, mail inbox, schedule meetings, help in formatting compliance documents; fire safety, health and safety, college policies etc.
• Work closely with Admin team to ensure day to day running of all College activities
• Schedule Room bookings for Staff and other Stakeholders
• Schedule Meetings via Zoom for staff
• Schedule online classes, events, etc. on Zoom, Google Classroom or MS Teams
• Help the attendance officer in collecting and monitoring student attendance
• Help update, maintain and monitor student records
• Help in creating and assisting with different student reports
• Assist (at key times of the year) the Head of Admissions with following up student references and safeguarding files; phoning schools and colleges to ensure that files are transferred
• Ensuring that all follow-up activities are completed in relation to a student admission
• Work closely with the marketing and events teams to help promote the business both internally and externally
• Design posters for Social Media and Events
• Take photos for Social Media and Events
• Help in setting up event spaces and booking rooms for some events
• Work closely with the IT team to ensure efficient running of all digital college systems – Zoom, InVentry, franking machine, College security systems.
• Be always on hand to help assist in general IT help for any staff or student who needs it
• Work closely with exams officer to help ensure the running of all internal and external exams

OTHER MAIN DUTIES

• Manage all internal communications between all staff and students
• Working with the ‘Head of Clubs’ - In assisting with bookings and administering College sports & extracurricular clubs
• Be main point of contact for students
• Be main point of contact for all stakeholders of the college
• Taking phone calls, screening the caller and forwarding relevant calls to the correct person(s) in the college
• General administrative duties including scanning, printing, managing all incoming and outgoing mail, ordering and managing office equipment

THE RESOURCE MANAGEMENT RESPONSIBILITIES OF THIS ROLE ARE:

Financial: None
People Management: None
Other: None