Receptionist

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Committed to contributing to a strong team culture to ensure success.
• Develop and maintain relationships to efficiently leverage expertise.
• Sound judgement regarding confidential and sensitive matters.
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment.
• Aptitude to differentiate when to act independently or team with others.

WHAT WE LOOK FOR

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.

YOUR KEY RESPONSIBILITIES

As the Receptionist and first point of contact for the firm you are the face of EY. You are a driven workplace services professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities also include:

• Greeting visitors: Receive & welcome visitors to the office in a professional, courteous manner.
• Incoming calls: Answer queries and directs calls.
• Security badges: Maintain and track all office & building security badges.
• Electronic Visitor Log: Check visitors in & out.
• Light housekeeping: wiping down counters, emptying dishwasher, maintaining reception area.
• Meeting preparation: Coordinate meeting room bookings, room set up, including ordering catering, tear down/clean up.
• Mail/courier: sorting, distributing documents & packages; preparing documents and packages for pick up or delivery.
• Equipment management: Understand and operate office equipment, place service calls as needed.
• Supply provisioning & inventory control: Ordering, maintaining & distributing office supplies.
• Reception Reference Manual: Refer to and update reception manual as needed.
• Assistance to colleagues: Assist colleagues in the Business Services Group (BSG) with client engagement support, archiving and EY’s client relationship management tool.
• Overtime required as needed.

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• Exceptional client service experience.
• Strong communication skills, including active listening.