Receptionist for busy Physiotherapy Clinics

at  Core Physiotherapy Exercise Centres

Core Physiotherapy have an opportunity for a Receptionist to join our amazing team, where you will be at the forefront of providing unparalleled service in our clinic. If you thrive in a fast-paced environment and are passionate about making every patient feel valued and cared for, we want you on our team!
Embark on a rewarding journey where your enthusiasm and dedication will create a meaningful and lasting impression with every client. This permanent full-time position will work Monday to Friday at our Spine Centre Southport location. However, you would be required to cover at our other Gold Coast clinics as well.
We don’t require you to have Allied Health experience but what is non-negotiable is your love for helping people, your warm and caring nature, and your solid customer service experience with the ability to multitask with ease.

ABOUT US

You will join a large and friendly team of professionals. We are a Physiotherapy-lead allied health business committed to providing clients with comprehensive assessment and treatment programs in a warm and friendly environment.
Our extensive range of patient services include the management of musculoskeletal pain and injury, orthopaedic conditions and surgery, back and neck pain and spinal surgery, neurological conditions, vestibular/vertigo issues, headache and migraine, and men’s and women’s health issues. We have multiple clinics across Brisbane, Logan and the Gold Coast.
Apply now!
Job Types: Full-time, Permanent
Pay: $26.00 – $30.00 per hour
Expected hours: 38 per week

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift

Experience:

• Customer service: 2 years (Required)
• Front desk: 2 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person
Application Deadline: 15/02/2025
Expected Start Date: 10/02/202

PRIMARY DUTIES INCLUDE

• Managing telephone and patient enquires, scheduling appointments for patients within the practice, invoicing, processing payments, messages, and other general administrative duties (daily banking, reports etc);
• Maintaining patient files, handling mail, email, faxes, and scanning;
• Ensuring the practice is tidy and presentable;
• Communicating with a diverse range of health professionals; and
• Providing administrative support and assistance to the wider team

To be successful in this role you will:

• Have a minimum 2 years Admin/Customer Service experience
• Professional, confident and personable telephone manner
• Proficient computer skills (eg Microsoft, Google)
• Demonstrated initiative, time management and flexibility
• Strong written and verbal communication skills
• A high standard of presentation and attention to detail
• The ability to multi-task and prioritise in a busy environment
• Have the ability to utilise multiple software systems on a daily basis to perform tasks
• Be willing to work at other Gold Coast sites on an ad-hoc basis (to backfill for staff absenteeism)
• Have your own reliable transport and the right to live and work in QL