Receptionist/Front Desk Coordinator

at  RLF

Description:
At RLF, our vision is to create high performance environments that inspire and nurture the human spirit.
RLF has continued to evolve since 1935 because of our collective passion and dedication. We have cultivated a team of talented professionals who create exceptional places as well as provide attentive service to our clients. Best of all, we make working together fun. If you want to make a difference, come join us. We make places that perform.

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. This personable individual is the “face of RLF” and reflects and demonstrates the firm’s culture. Also assists employees with general inquiries and provides administrative support.

• Responsible for providing excellent customer service, managing front office operations, and ensuring a welcoming environment.
• Professionally greet and assist visitors by welcoming and announcing them appropriately and ensuring a positive firm impression.
• Manage security by monitoring and controlling visitor access to the building, ensuring all guests sign in and are directed to the appropriate staff.
• Welcome and acknowledge RLF staff in addition to outside vendors and visitors.
• Responsible for opening and preparing the office for business as well as closing and securing the office at end of business day.
• Answer, screen, and forward incoming calls and voice mails to appropriate individuals and providing basic information when needed.
• Receives and distributes company mail and packages in a timely manner; assist in preparing shipments.
• Monitors office supply inventory and notifies corporate secretary when orders are needed.
• Assist with booking and organizing travel for employees, including flights, accommodations, transportation, and itineraries. Includes arranging for air travel hotel, car, meeting arrangements, etc. Ensure all travel plans are efficiently scheduled and communicated.
• Assist in meeting management including maintaining office/company calendars, sign-in page (e.g., indicate PL), scheduling meetings and appointment, out of office meetings, and ordering catering for in-office meetings and events.
• Assist with the set-up and break down for the monthly in-office team meeting.
• Support various departments with general administrative tasks.
• Additional duties as assigned.

Requirements:

• High school diploma or equivalent required. AS or BS degree preferred.
• Previous experience in an administration position.
• Experience in a professional office environment. Administrative service experience in an Architectural and/or Engineering firm is a plus.
• Excellent written and verbal communication and interpersonal skills.
• Experience in MS Office and Bluebeam/Adobe. Deltek Vision a plus.
• Must be able to handle confidential matters with appropriate sensitivity.
• Knowledge of office management systems and procedures.
• Strong organizational skills, attention to detail and a focus on quality is essential.
• Strong time management skills, flexibility, and ability to handle multiple priorities.
• Must present a professional image, demonstrate reliability, and possess strong customer relation skills.
• Demonstrates a calm, courteous, and professional demeanor.

Please refer the Job description for details