Receptionist (Front Office)

at  The Covington

WHAT MAKES US SPECIAL:

• As a not-for-profit, The Covington is committed to not only providing exceptional homes for older adults but creating unique opportunities for continual growth and learning for both our residents and team members.
• Looking for job security? Look no further. Our company has been providing exceptional homes, services, and care for seniors since 1923.
  What Makes This Position Special? The receptionist operates a multi-line phone system to answer and direct incoming calls, direct visitors, and perform various clerical duties.

• Courteously answers incoming telephone calls, determines purpose of call, and directs call to the appropriate individual or department, using paging system when necessary.
• Greets visitors and directs them to appropriate individual ensuring guest/visitors abide by existing rules and refusing admission to persons as directed. Maintains visitor log.
• Provides callers or visitors with information regarding the facility as necessary and within established guidelines and procedures including address, directions, etc. while maintaining confidentiality of all pertinent patient care information.
• Maintains a current listing of resident by name and accommodation number, emergency phone numbers of on-call personnel, department extensions, key personnel, and other pertinent facility information.
• Provides clerical assistance to administration, admissions or other departments as needed. May include, but is not limited to, typing correspondence, collating or separating documents, stuffing envelopes.
  The Skills You’ll Need: High school diploma or equivalent plus 6+ months of experience in a similar position, preferably in a health care field or dealing with seniors. Knowledge of Microsoft Office programs (Word/Excel) strongly preferred.