Receptionist - Full Time

at  Bartra Healthcare

JOB DESCRIPTION

We are proud to say that Bartra Healthcare is a group of premium quality nursing homes each of which provides individualised care in a safe, friendly, and comfortable environment where all the needs of our residents are met.
Being a great place to work is the difference between being a good company and a great company and we strive every day to nurture a culture of honesty, respect, enthusiasm, and teamwork.

• Answer the telephone, transfer calls, record messages and schedule meetings.
• Meet and greet all visitors in a pleasant and welcoming manner.
• Ensure all enquiries are answered and resolved in a timely, professional and efficient manner and recorded electronically.
• Provide existing and potential residents and their families with advice regarding “Fair Deal” funding applications, all relevant Nursing Home information and provide tour of the home.
• To direct visitors and/or authorised workmen to the appropriate area(s) as requested.
• Establish and maintain all records for the Nursing Home including: - employee and resident details
• Update occupancy records daily.
• Inform HSE of all admissions, discharges and RIP’s.
• Maintain stock itinerary.
• Updating medical cards details on Healthcare system
• To carry out duties as requested by the home manager or administrator
• Update staff and residents information boards as required.
• Training Tracker; updating this information on the master sheet and/or Healthcare System
• Create and maintain accurate residents and employees’ files ensuring all requisite documentation has been completed and signed.
• Support and assist colleagues in the administration of all general administration tasks.
• May be called upon to assist with certain projects.
• Assisting with preparation of fortnightly schedule of hours worked by staff to facilitate payment of wages by the payroll department.
• Maintain attendance/annual leave records for all staff via Time Management System (TMS).