Receptionist

at  Gloucestershire Health and Care NHS Foundation Trust

Meet clients, relatives and visitors in a friendly and courteous manner, assisting them with enquiries and directing or escorting them to their destination as required To deal competently and discreetly with queries either face to face or via the telephone using appropriate protocols Recording messages as appropriate To deal with all incoming and outgoing mail, date stamping and ensuring incoming post is distributed To be competent in the use of the photocopier and other office equipment Photocopying and maintaining adequate supplies of forms and paperwork used within the unit To process new files and maintain clients notes and records as appropriate using current systems to include scanning and uploading documents To keep the reception / waiting areas tidy and ensure notice boards are up to date i.e. by removing inappropriate reading material etc To provide cover for other administrative staff in their absence or as required by the manager To ensure that mandatory training is up to date and appropriate to role To be flexible and willing to cover any unit within the Countywide Locality should the need arise To undertake any other duties as and when required Acts in ways that; support equality and value diversity. Treat everyone with whom you come in contact, with dignity and respect & recognise and report behaviour that undermines equality and diversity Maintain adequate stock levels of all stationery used within the department Ensure the franking machine is functional at all times Ensure all visitors/contractors have ID and have signed in/out of the building Scanning/laminating and filing of documents when requeste

Please refer the Job description for details