Receptionist

at  Heineken International BV

We Go Places! How about you?
Immediate Superior: Offices Services Manager
Location: Stellenbosch
Function: Digital & Technology
Sub Function: Digital & Technology - Other Support
Type of Contract: Permanent
Reference Number: 125070
Closing Date: 21/11/2024
This position is responsible for providing world class quality administrative and receptionist support.

Key Responsibilities

• To manage and control access to the site for visitors and employees
• Ensure that access controls are adhered to by employees and visitors that enter the building
• Assist with biometrics and visitor check-ins (Kenai or register)
• Receive visitors and inform employee of visitor arrival
• Direct visitors to the waiting area or boardroom
• To ensure an effective and efficient admin support function
• Effective operating of switchboard and direct calls to relevant stakeholders
• Effectively communicating and re-routing urgent matters to relevant stakeholders and follow-up where necessary
• Monitor, respond to and redirect all stakeholder enquiries and emails as appropriate.
• Assist with loading biometrics for new employees
• Publish site communications
• Accurate Calendar management and co-ordination of meeting rooms
• Dispatch and receipt of courier parcels
• Assist with additional admin tasks as requested, including distribution of staff sales cards, access cards and vehicle permits.
• Build effective relationships with external and internal stakeholders
• Provide a high standard of customer service to all internal, and external customers and work partners
• Receive all visitors and employees in a professional manner.
• Drive continuous improvement in area of responsibility
• Implement new ideas and improved methods, systems and work processes which lead to higher quality, better results at same or reduced cost
• Actively contribute to innovation within team
• Personal Development and Teamwork.
• Take responsibility of own performance goals and personal growth
• Drive own development to ensure knowledge and skills remain current.
• Assist with the up skilling of the team where gaps have been identified.

Education and Experience

• An admin or relevant qualification
• Minimum of 3-5 years proven admin experience within a similar environments
• Strong administrative, organizing and numerical skills.
• Computer literate in MS Office Suite and SAP experience will be advantageous.
• Maintain a high level of confidentiality and professional demeanour.
• Excellent interpersonal and communication skills (verbal and written).
• Must be able to work independently, accurately and under pressure.
• Strong numeracy skills
• High attention and adherence to detail.
• Be able to communicate and work across-functions.
• The ability to multi-task.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply

• To manage and control access to the site for visitors and employees
• Ensure that access controls are adhered to by employees and visitors that enter the building
• Assist with biometrics and visitor check-ins (Kenai or register)
• Receive visitors and inform employee of visitor arrival
• Direct visitors to the waiting area or boardroom
• To ensure an effective and efficient admin support function
• Effective operating of switchboard and direct calls to relevant stakeholders
• Effectively communicating and re-routing urgent matters to relevant stakeholders and follow-up where necessary
• Monitor, respond to and redirect all stakeholder enquiries and emails as appropriate.
• Assist with loading biometrics for new employees
• Publish site communications
• Accurate Calendar management and co-ordination of meeting rooms
• Dispatch and receipt of courier parcels
• Assist with additional admin tasks as requested, including distribution of staff sales cards, access cards and vehicle permits.
• Build effective relationships with external and internal stakeholders
• Provide a high standard of customer service to all internal, and external customers and work partners
• Receive all visitors and employees in a professional manner.
• Drive continuous improvement in area of responsibility
• Implement new ideas and improved methods, systems and work processes which lead to higher quality, better results at same or reduced cost
• Actively contribute to innovation within team
• Personal Development and Teamwork.
• Take responsibility of own performance goals and personal growth
• Drive own development to ensure knowledge and skills remain current.
• Assist with the up skilling of the team where gaps have been identified