Receptionist

at  Hertfordshire Community NHS Trust

To meet and greet all visitors/patients face to face at the centre, ensuring visitors and staff complete the signing in/out book. To deal with telephone enquiries To ensure that all visitors/clients are dealt with in a professional and helpful manner To be the first point of contact for the day-to-day administration of facilities operations Manage the daily reporting of maintenance jobs Be responsible for the security, appearance and general tidiness of reception including ensuring leaflets and posters around the centre are up to date and relevant to the service Undertake other duties that may occur from time to time as directed by senior management To manage room bookings, ensuring that the computerised system is updated and all clinical space is used as effectively as possible To manage all incoming and outgoing post, liaising with courier drivers and other departmental staff as required Maintain and update any contact details and instructions at the front desk. To be prepared to work at other Trust sites in an emergency and cover annual leave. Direct all patients and visitors to the correct waiting area, to deal with any incidents in the waiting/reception area (including the cleaning of spillages) and to keep the area tidy Be responsible for monitoring stationery, stock and non-stock supplies and equipment To record and receipt of supplies and manage rotation of stock order

Please refer the Job description for details