Receptionist - Hitchin

at  Brainkind

Receptionist
Location: Hitchin
Salary: £12.07 per hour
Hours: 15hrs per week (Thurs & Fri)
Why join us?
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

To present a welcoming and efficient introduction to Brainkind and to provide administrative and clerical support as appropriate.

MAIN TASKS AND RESPONSIBILITIES:

• Ensure all visitors are processed according to procedure
• Receive all incoming telephone calls and transfer or take messages as appropriate
• Deal with incoming and outgoing post and deliveries
• General clerical duties
• Occasional cash handling
• Supervision of Volunteer Receptionists
• Provision of refreshments
• Ensure all visitors are entered in the appropriate book, are issued with appropriate ID and informed of relevant health and safety issues
• Respond efficiently to enquiries to the service from patients, carers and professionals.
• In order to facilitate the safe and smooth running of the Centre/Office, employees are expected to maintain a safe working environment, maintain service user confidentiality, and occasionally take on reasonable additional tasks to meet the needs of the service

*Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. *

• All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks