Receptionist

at  Hurley Group

Maintain accurate records and take and receive messages from 111, Operational Managers and any messages from external Stakeholder that require immediate input from the UCC GPs. Follow instructions given by the Operational/Management Team, policies and procedures as documented throughout each shift. Undertake Mandatory Training annually where required and any other appropriate training that is role specific. Maintain the highest standard of conduct and courtesy at all times to other colleagues, patients, doctors.
Undertake Customer Care training every three years. Maintain strict confidentiality in relation to the entire medical and business and staff affairs of Hurley group, including Information Governance annual updates and ensure that all statutory requirements in connection with data protection is adhered to. Undertake any other duties that may reasonably be required to the job role. Ensure patient confidentiality is adhered to at all times Assisting the Mobile/Standby doctor in tasks he/she believes to be appropriate to your capability Ensuring that the mobile/standby doctor has all the information and a fully stocked Doctors bag to fulfil his/her role.
Ensure all procedures around the checking and safe keeping of drugs are adhered to. This should always be done with a clinician (nurse or doctor) Ensure that the protocol around booking in and out and usage of controlled drugs are adhered to. Liaising with the clinician after each visit to ascertain any drugs/equipment used and recording on checklist, ensuring supplies are replace

Please refer the Job description for details