Receptionist in Psychology Clinic

at  Nest Psychology Brisbane

ABOUT THE BUSINESS

Nest Psychology Brisbane (www.nestpsychology.com.au) is a friendly psychology practice based in Toowong, Brisbane. Our practice consists of a team of psychologists who support families, kids, pregnant women and new parents.

SKILLS AND EXPERIENCE

• Prior experience as a receptionist is mandatory.
• Customer service: 1 year (Preferred)
• Role would suit someone with medical or psychology practice administration experience.
• Mature-minded with excellent interpersonal and customer service skills with the ability to engage with a diverse range of people
• Ability to multi-task
• Ability to use Halaxy (our practice management system) is desirable - but not mandatory
• Good attention to detail is a must
• Exceptional computing skills, including basic operating systems, such as Microsoft Office.
• Natural problem solver, able to trouble shoot issues easily (eg: issues with IT, website, Medicare)
• Understanding of the necessity for confidentiality.
  Job Type: Casual or part time
  Salary: $25 – $34.00 per hour

Work Authorisation:

• Australia (Required)

Work Location: In person in Toowong, Brisbane.
I am hoping to fill this role quickly. Therefore, please submit your cover letter describing your reception experience and CV via Indeed to Amy Kelly (Director) by Sunday 2 February 2025.
Job Types: Part-time, Casual
Pay: $25.00 – $34.00 per hour
Expected hours: 4 – 24 per week

Benefits:

• Professional development assistance

Schedule:

• Afternoon shift
• Day shift
• Morning shift
• Weekend availability

Supplementary Pay:

• Penalty rates

Application Question(s):

• Have you worked in a health clinic before?
• Do you have a car to travel to work in Toowong?

Experience:

• reception: 1 year (Required)

Work Location: In person
Application Deadline: 02/02/2025
Expected Start Date: 17/02/202

Nest Psychology is looking to grow our reception team to meet client demand. You will be an integral part of providing customer service and maintaining our friendly culture. This role will require you to work between 4 and 24 hours per week. In addition, you will be part of our casual pool of receptionists and so will be offered extra shifts from time to time to cover sick/ holiday leave.

Here’s what is involved:

• Receptionist duties such as welcoming new clients, and processing payments
• Administrative tasks such as responding to enquiries received via phone or email, scheduling counselling appointments, supporting our team of psychologists
• Using our practice management system (Halaxy) to help to keep our practice records organised
• Finance tasks: ensuring accounts are paid, follow up payments as required
• Light cleaning