Receptionist

at  J Crew Group Inc

Our Story
We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.
But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.
And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.
And that’s what we’re after, to inspire people’s lives and style.
Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.
We are seeking a friendly and organized receptionist to be the first point of contact for our home office. The ideal candidate will have excellent communication skills, a professional demeanor, and a passion for providing exceptional customer service. This role involves handling a variety of administrative tasks while creating a welcoming environment for associates and visitors.

Key Responsibilities:

• Greet and assist visitors in a professional and courteous manner
• Answer incoming calls, directing them to the appropriate contacts
• Manage conference room calendars for 20+ conference rooms
• Maintain visitor’s log and ensure access for all guests
• Handle customer inquiries with a positive and solution-oriented attitude
• Ensure the reception area is clean, organized, and presentable at all times
• Work with department admins on scheduling meetings
• Work with the Office Services team to maintain conference room appearance
• Perform administrative duties, as needed

Qualifications:

• Education & Experience:
• High school diploma or equivalent;
• Previous experience in a receptionist or customer service role, preferred not required
• Skills:
• Strong verbal and written communication skills
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Exceptional organizational skills and attention to detail
• A polished, professional, and friendly demeanor

5 days a week 8am-5pm in-office required
We welcome you to apply, even if you don’t check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $20.91 - $24.04
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law

• Greet and assist visitors in a professional and courteous manner
• Answer incoming calls, directing them to the appropriate contacts
• Manage conference room calendars for 20+ conference rooms
• Maintain visitor’s log and ensure access for all guests
• Handle customer inquiries with a positive and solution-oriented attitude
• Ensure the reception area is clean, organized, and presentable at all times
• Work with department admins on scheduling meetings
• Work with the Office Services team to maintain conference room appearance
• Perform administrative duties, as neede