Receptionist

at  JoJo Maman Bebe

Your role in the JoJo story…:
Do you dream of a role where you can make meaningful contributions that finish in days well spent? If you’re an experienced Receptionist with a flair for creating warm and welcoming experiences, we’ve got the perfect role for you!
We’re on the lookout for a friendly, organised and dynamic Receptionist based at JoJo house, in the heart of Battersea. Reporting to our Senior People Partner, this isn’t just any receptionist role, this is a role where you can be at the centre of our Creative Hub taking charge of our front desk and office operations, making sure everything runs smoothly!
At JoJo, we believe in letting children be children and that playful spirit is entwined through everything we do – even our work! We’d love for you to join us in bringing our values to life: “Be the Why, Be a Pioneer, Be the Community, Be Kind and Be the Future”.
You’ll be working in our vibrant offices Monday to Friday, 37.5 hours per week.

A peek into your daily adventures::

• You’ll be the first person our visitors see, setting the tone with a big smile and warm welcome assisting everyone from couriers to new team members.
• You’ll manage incoming calls and queries, making sure that everyone gets the information they need.
• Samples and parcels flow in and out daily and you’ll ensure they’re handled with care and efficiency.
• You’ll take charge of ordering, maintaining and distributing inventory, office supplies and groceries keeping everything stocked and organised.
• You’ll ensure our meeting rooms and communal areas are always clean and tidy, assist with room bookings, organise refreshments, and prepare rooms in advance for meetings and events.
• You’ll oversee the maintenance of our lovely office plants and manage the gardener’s work in the courtyard garden, keeping our spaces green and inviting.
• You’ll handle petty cash and manage director expenses.
• You’ll support with the coordination health and safety related operations such conducting fire alarm tests, maintaining the logbook, and keep an updated list of first aiders and fire marshals – all under the supervision of our Health & Safety Manager.
• You’ll communicate repair requests and coordinate scheduled upkeep visits, making sure our office stays in tip-top shape.
• You’ll support with unlocking and locking the office on quieter days, as well as maintaining a list of keys and fobs to ensure security.
• You’ll provide basic on-site assistance to our IT team, helping to keep everyone connected.

Skills that make you shine::

• You’ll have a proven track record in a similar role, bringing valuable experience and insights to our team.
• You’re a natural communicator, able to connect with people at all levels, both in person and over the phone.
• Your upbeat, can-do attitude helps you tackle any challenge with a smile.
• You’ll have a keen eye for detail, ensuring that nothing slips through the cracks.
• You’ll excel at juggling multiple tasks, keeping everything on track and running smoothly.
• You’re highly organised, with a knack for managing schedules, inventories, and office supplies with precision.
• You’re comfortable with office technology and Microsoft packages and can troubleshoot basic IT issues, helping your team stay connected and productive.
• You’ll have experience in providing top-notch customer service, ensuring that every visitor and caller has a positive experience.
• You’re able to think critically and solve problems as they arise.
• You’re experienced in handling financial tasks like managing petty cash and processing expenses.
• You’ll thrive in a collaborative environment, always ready to support and contribute to a positive team dynamic.
• You’re excellent at prioritising your workload, ensuring that all tasks are completed efficiently and on time.
• You’re flexible and able to adapt to changing circumstances, handling new challenges with ease.

Just to give you a taste of our culture, we’ll be looking for you to ::

• Be a brand ambassador, safeguarding our values and ethos.
• Demonstrate honesty and respect in every interaction.
• Foster collaboration and open, active listening
• Take ownership of all aspects of the role.
• Excel in solving problems

Perks and Benefits::

• Extra day of annual leave for each year you’re with us, up to 38 days.
• Want to increase your holiday allowance? Holiday buying scheme.
• Is it your birthday? Take it off and celebrate!
• Let’s celebrate JoJo doing well – non-contractual annual bonus scheme.
• Helping plan for the future - enhanced pension scheme.
• Get on the move - cycle to work scheme.
• Financial wellbeing app - pay yourself 40% of your earnt wages whenever you want.
• Saving scheme with Smart Money Cymru
• Enhanced family leave.
• Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.
• Enjoy fabulous social events.
• Saying thank you with HUGGG– our employee recognition programme.
• Give back with volunteer days to support our communities.
• Prioritise your well-being with our Health and Wellbeing hub.
• We love our products! Get 40% of JoJo branded lines.
• Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.
• Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.

Want to know more about JoJo?:
We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From over 66 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our mind.
As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.
We embrace and openly welcome people from different cultures, perspectives and experiences to create a diverse and enriched environment. We work hard to recruit, develop and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential

Please refer the Job description for details