Receptionist/Legal Secretary

at  PCB Solicitors LLP

RECEPTIONIST/LEGAL SECRETARY - CHURCH STRETTON

We have an excellent opportunity for a full time Receptionist/Legal Secretary to join our Church Stretton office. Day to day you will be expected to carry out reception duties such as answering the telephone, greeting clients and arranging appointments as well as providing secretarial support to the Residential Property and Wills and Probate department in Church Stretton, such as opening/closing files and drafting documents and correspondence.
We are looking for a dynamic, self-motivated and advantageous individual who is highly organised with the ability to balance both reception duties and secretarial tasks and enjoys engaging in business development to support the growth of the department and firm. The successful candidate will work as part of a friendly, supportive, and approachable team.
You will receive a competitive salary depending on your qualifications and experience and work with a company who are committed to the highest levels of client satisfaction.

ESSENTIAL SKILLS:

• Highly organised with precise attention to detail,
• Experience with MS office applications,
• Experience using case management and legal systems,
• Ability to work under pressure and retain high levels of confidentiality at all times,
• Proven internal and external communication skills,
• Maintain your continuing professional development requirements,
• Work in a collaborative manner within the team and wider firm,
• Proactive and self-motivated with the ability to work independently and in a team,
• Have a positive approach and strong work ethic.

EXPERIENCE:

• Experience working in a Legal Secretary/Legal Support role required.

Reception Duties:

• Answering internal and external telephone calls, taking messages and redirecting to the appropriate personnel,
• Greeting clients at the office and arranging telephone and in person appointments,
• Dealing with incoming and outgoing post for the Church Stretton office,
• General ad hoc administration such as franking and stationary orders.

Legal Secretary Duties:

• Dealing with clients from the outset, liaising between the client, Lawyer and other third parties,
• Opening and closing files on the case management system (ALB), including following the archiving procedure,
• Drafting correspondence, documents, forms and attendance notes using the case management system (ALB),
• Ensuring each client matter is up to date in line with PCB’s compliance standards,
• On boarding clients and organising appointments, managing the Lawyers and office’s calendar,
• Providing excellent client care in line with PCB Solicitors standards,
• Build strong client relationships with new and existing clients.