Receptionist

at  Lifemark Health Group

LOCATION: IN-CLINIC POSITION LOCATED IN PEMBROKE, ON.

Modern OT Occupational Therapy Services, a division of the Lifemark Health Group, is Eastern Ontario’s largest team of experienced occupational therapists, and we have an immediate opening for a receptionist in our Pembroke, Ontario clinic.
With clinical teams based out of Ottawa, Kingston and Pembroke, Modern OT offers services to individuals recovering from injuries, illness, and trauma, as they work to regain independence in their normal lives, including at home, school, in the community and in workplaces.
Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You have come to the right place. We’re looking for ambitious people who share our values and want to make a difference in the lives of the members of our community that we serve. If this sounds like you and you are excited about what you have heard so far, we would love to hear from you.

• Create an environment that is welcoming and warm to the patients
• Manage customer and patient inquiries effectively
• Open and close the Pembroke office daily
• Manage reception area
• Maintain Accounts Receivable
• Accurately enter incoming payment and monthly deposit reconciliation
• Ensure timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment, and discharge information.
• Timely submission of forms to insurance companies and stakeholders
• Expense and petty cash processing and control
• Receive and respond to all telephone and email inquiries regarding the services.
• Assist with administrative requests such as scheduling appointments, receiving clients, faxing, copying, processing payments, and other administrative requests.
• Open and prepare client files for the clinical team.
• Efficient office management, such as ordering office supplies, maintaining a system of inventory to ensure supplies are kept at an appropriate level, and ensuring the working operation of office equipment.
• Participate in regular reviews of clinic procedures and guidelines and collaborate with the administrative team in processes.