Receptionist

at  Lopterra Services Limited

JOB SUMMARY

The courier receptionist will be responsible for managing incoming calls, greeting clients, and providing administrative support to ensure smooth operations in their reception area. The ideal candidate will have excellent communication skills, a positive attitude, a commitment to delivering exceptional service, and experience in the logistics industry.

• Minimum Qualification : HND
• Experience Level : Entry level
• Experience Length : 2 years

REQUIREMENTS:

• BSc or HND in business administration or any other related field
• Proven 2 years experience in a customer service or receptionist role (preferably in a logistics industry).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Positive attitude and a willingness to learn and grow.

RESPONSIBILITIES:

• Greet customers and visitors in a friendly and professional manner, providing assistance and information as needed.
• Answer incoming calls, route calls to appropriate personnel, and take messages accurately and promptly.
• Maintain a clean and organized reception area, ensuring a welcoming atmosphere for clients and visitors.
• Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.
• Assist with administrative tasks, such as data entry, filing, photocopying, and scanning documents.
• Schedule appointments and meetings, coordinate conference room bookings, and prepare meeting rooms as needed.
• Handle customer inquiries and requests courteously and professionally, providing timely and accurate information.
• Follow up with customers to ensure their needs have been met and address any concerns or issues.
• Collaborate with other departments, such as sales, operations, and customer service, to ensure seamless communication and coordination.
• Assist with special projects and other tasks as assigned by management.

The courier receptionist will be responsible for managing incoming calls, greeting clients, and providing administrative support to ensure smooth operations in their reception area. The ideal candidate will have excellent communication skills, a positive attitude, a commitment to delivering exceptional service, and experience in the logistics industry.

• Minimum Qualification : HND
• Experience Level : Entry level
• Experience Length : 2 year