Receptionist

at  Mayfield Surgery

We are looking for a receptionist to join our friendly team.
The hours of work are 21 hours per week - Monday and Friday 08.00 - 18:30

JOB DESCRIPTION:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments
• Receive and initiate calls promptly and efficiently, identifying the caller’s requirements. Transferring calls as appropriate while at all times projecting the organisation’s image in a courteous, efficient and helpful manner
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are assigned to the appropriate pathways following the call handling system
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
• Enter patient information on to the computer as required i.e. new telephone numbers, address changes etc
• Input data into the practice medical system and to print off documents as and when requested
• Give test results as agreed with clinicians and within limitations of role
• Handling and forwarding of specimens
• Using own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
• Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts for same
• Present a professional image to the public by appropriate attitude and appearance
• Undertake any other additional duties appropriate to the post as requested by the Reception and Prescriptions Manager, Practice Management Team or the Partners.
  Job Types: Part-time, Permanent
  Pay: £11.97 per hour
  Expected hours: 21 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Medical Receptionist: 1 year (preferred)

Work Location: In person
Application deadline: 31/01/202

Please refer the Job description for details