Receptionist

at  Mennonite Central Committee

QUALIFICATIONS

Organizational values and culture: All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.
Employment eligibility: Legally eligible to work in the U.S. MCC offers of employment are subject to a successful criminal background check(s).

Essential:

• Essential:
• High School Diploma or GED.
• Competency in MS Office, including Word, Excel and Outlook.
• Basic record keeping and scheduling skills
• Good keyboarding skills.
• Competency in information technology, including phone systems.
• Basic record-keeping
• Enjoys meeting new people and supporting a large and diverse staff.
• Good oral and written communication skills in English. Clear communication and collaboration with other staff members.
• Able to lift 20 lb. packages.
• Understanding of and ability to communicate MCC’s mission.
• Excellent people skills such as greeting, hosting, inspiring, organizing and directing.
• Flexibility with interruptions.
• Takes initiative and can work independently with little supervision.
• Valid Driver’s License required
• Curiosity and willingness to learn about Anabaptist/Mennonite church organization and MCC history and structure.

Preferred:

• 1-2 years of clerical experience
• Spanish language skills

Anti-oppression commitment: MCC expects all staff to actively participate in an organization culture that focuses on dismantling any barriers based on race, economic inequality or gender-based oppression. This includes an expectation to assess and address any barriers within themselves, within their team(s), and within MCC.
Safeguarding commitment: All MCC Staff are expected to work collaboratively to create and maintain an organizational culture that prevents and responds to situations of abuse of power (sexual harassment, child abuse, racism, exploitation, and fraud among other situations).

Specific Tasks and Duties:

• Answer and direct all incoming phone calls.
• Screen and forward emails coming to MCC’s general mailbox.
• Welcome all office visitors, fields questions, and assists with connections to appropriate staff.
• Keep track of vehicle keys and stock of vehicle usage slips for all vehicles.
• Prepare and distribute a daily staff newsletter (AOS).
• Keep staff phone lists and other information needed by receptionist up-to-date.
• Unlock office doors in the morning and locks doors, turns off lights at 4:00 pm.
• Provide clerical support to the Records and Archives department including scanning, filing and other duties as assigned by the Records and Archives Manager.
• Occasionally transports guests or staff to Lancaster, Philadelphia or Harrisburg airports.
• Book guest rooms and meeting space for staff and guests.
• Provide information to guests planning visits or lodging on campus.
• Extend hospitality to campus guests during office hours by answering questions, responding to needs and arranging for tours for both unexpected and expected visitors.
• Create and post campus welcome signs with the assistance of other Admin Services staff.
• Issue and manage guest and staff building access credentials.
• Create staff schedules for coverage of dining hall (on-call and PT staff).
• Communicate with guest coordinators in the planning of meals and breaks for group events on campus and communicates these plans to staff.
• Available after hours on occasional evenings and weekends to welcome campus guests.
• Provide back-up coverage for Dining Hall, Housekeeping and mailroom as needed.
• Water plants in the office, Dining Hall and Meeting Place as needed.
• Other duties as assigned on a temporary basis.

Supervision: No direct supervision.

Physical Activity/Demands:

• remaining in a stationary position, often standing or sitting for prolonged periods of time.
• moving about to accomplish tasks.
• repeating motions that may include the wrists, hands and/or fingers.
• assessing the accuracy, neatness and thoroughness of work assigned.

Environment Conditions – exposed to:

• no adverse environmental conditions.

This Job Description will be reviewed and updated at least annually to ensure recurring and routine duties are included in this job description.