Receptionist

at  MHS

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.
At FORTNA, we believe in fostering a workplace that isn’t just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. “Join the Movement” encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.
Job Description:
We are seeking a professional, organized, and friendly Receptionist to join our team. The Receptionist will be the first point of contact for visitors, clients, and employees, providing a warm welcome and ensuring smooth daily operations. This role requires excellent communication skills, a strong ability to multitask, and a commitment to providing exceptional customer service. The ideal candidate will be able to manage front-desk activities, such as answering phones, handling inquiries, and directing visitors, as well as providing administrative support to the team.

Key Responsibilities:

• Greet Visitors: Welcome visitors with a professional and friendly attitude, ensuring a positive first impression.
• Answer Phone Calls: Manage multi-line phone systems, direct calls to appropriate departments, and take detailed messages when necessary.
• Schedule Appointments: Manage calendars, book appointments, and coordinate meetings as needed.
• Handle Inquiries: Respond to questions via phone, email, or in person, providing accurate information or directing inquiries to the relevant team member.
• Maintain Reception Area: Keep the front desk and lobby area clean, organized, and presentable at all times.
• Distribute Mail: Sort and distribute incoming mail, packages, and deliveries to the appropriate departments.
• Administrative Support: Provide general administrative support such as data entry, filing, photocopying, order lunch for the official events and document preparation.
• Visitor Management: Ensure all visitors sign in and out, and issue visitor badges where necessary.
• Office Supplies: Monitor and maintain office supplies, including ordering and stocking inventory when needed.
• Security Support: Coordinate with security personnel to manage access control and ensure a safe environment for all visitors and staff.

Qualifications:

• Experience: Previous experience as a receptionist, front desk agent, or administrative assistant is preferred, but if you don’t have this kind of experience yet, we can train you.
• Skills:
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
• Attention to detail and problem-solving skills.
• Friendly, approachable with a commitment to providing outstanding customer service.
• Ability to handle sensitive and confidential information with discretion.
• Dependability and punctuality.
• Speaks fluent Dutch and English

Work Environment:

• This is a Part-time position based in our Houten Office. The fix days are Tuesday AND Thursday, and the 3rd day can be mutually agreed with the manager to accommodate your preference.
• This would a 24 hours per week contract.
• Hours: 8:30 AM to 5:00 PM

Interested?
Apply now via the link or email for any questions: anitasharma@fortna.co

• Greet Visitors: Welcome visitors with a professional and friendly attitude, ensuring a positive first impression.
• Answer Phone Calls: Manage multi-line phone systems, direct calls to appropriate departments, and take detailed messages when necessary.
• Schedule Appointments: Manage calendars, book appointments, and coordinate meetings as needed.
• Handle Inquiries: Respond to questions via phone, email, or in person, providing accurate information or directing inquiries to the relevant team member.
• Maintain Reception Area: Keep the front desk and lobby area clean, organized, and presentable at all times.
• Distribute Mail: Sort and distribute incoming mail, packages, and deliveries to the appropriate departments.
• Administrative Support: Provide general administrative support such as data entry, filing, photocopying, order lunch for the official events and document preparation.
• Visitor Management: Ensure all visitors sign in and out, and issue visitor badges where necessary.
• Office Supplies: Monitor and maintain office supplies, including ordering and stocking inventory when needed.
• Security Support: Coordinate with security personnel to manage access control and ensure a safe environment for all visitors and staff