Receptionist

at  Newmedica

WHAT SKILLS AND EXPERIENCE DO I NEED?

We’ll provide training so experience isn’t always needed, but the following things will be advantageous:

• Previous experience of working with patients or in a customer facing role
• Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
• A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
• An excellent grasp of the English language both verbally and in written format
• Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
• A good team player – happy to jump in and support others when required

PLEASE NOTE: WE ARE NOT ABLE TO OFFER SPONSORSHIP FOR CANDIDATES TO WORK IN THE UK AT THIS TIME.

If you would like an informal chat about the opportunity or to request a job description, please contact suffolk.hr@newmedica.co.uk
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin

We are looking for a new Clinic Receptionist to join our Suffolk site. This will be 40 hours over 5 days per week including weekends on a rota basis.
Our Clinic Receptionists are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.
It’s a busy role - you’ll be seeing a number of patients each day to check them in, update their information, instil eye drops and assist with booking future appointments and answering any of their queries. You’ll be using a variety of different systems, so we’re looking for someone who is comfortable using systems and is fairly tech savvy.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Receptionists need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their
treatment.
This is a great role to progress your personable skills and develop your career down a clinical or administrative path. Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams