Receptionist

at  NLB Services

• Front line support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets
• Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures
• Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring.
• Exchange online (Mailbox creation, management, migration, mail-flow etc.)
• Basic knowledge in Networking (TCP/IP, DNS)
• Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
• Preferably with a college degree in Hospitality Management, or equivalent
• With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS.
• Fluent in reading, writing and spoken English language skills.
• Strong administrative skills are essential, with outstanding demonstrated coaching and development skills.
  Job Type: Full-time
  Pay: From €13.50 per hour

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• hotel receptionist: 1 year (preferred)

Language:

• English (required)

Work Location: Hybrid remote in Rathmines West, Dublin
Reference ID: NLB0NLB01
Expected start date: 04/03/202

Please refer the Job description for details