Receptionist

at  North West Rubber

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Previous experience in an office environment or administrative education
• Previous experience with shipping/receiving processes an asset
• Excellent communication and interpersonal skills for dealing with a diverse group of people (command of verbal and listening skills, phone etiquette, email tone, body language, legible handwriting etc.)
• Good comprehension/execution of Microsoft programs (Word/Excel/Outlook)
• Ability to multi-task and be detail oriented as well as possess excellent organizational and prioritizing skills
• Flexible and adaptable
• Confident and assertive yet has a charming demeanour
• Able to work Monday-Friday, 8:00am – 4:30pm

• To answer incoming telephone calls immediately in a courteous and cheerful manner
• To politely greet all customers, suppliers, truck drivers/couriers, employees and guests that enter the office… make them want to come back for more!
• Respond to inquiries by phone, e-mail, or in person and provide correct information or direct them to the appropriate contacts
• Handle all aspects of POS transactions
• Prepare mail and courier packages for pick up
• Order/maintain all office supplies and keep desk, reception area, and supply room tidy and organized
• Facilitate the maintenance of all office equipment
• Keep office lunchroom tidy and organized - responsible for emptying the dishwasher and coffee vendor management
• Learn, update, and maintain knowledge of all products and their functions/applications as well as all organizational team-members
• Admin support for various departments as needed when capacity available
• Other assistance as assigned