Receptionist/Office Manager

at  Sycamore Farm Park Ltd

Receptionist /Office Manager
We have 5 sites providing various types of accommodation, from budget accommodation to high-end luxury accommodation and owner-only sites. We currently have approximately 60 units varying from small cottages to luxury apartments and houses, but this figure is increasing.
Your duties will include but are not limited to;
Welcoming guests as front-of-house representatives, issuing keys, and giving instructions on accessing accommodation and using facilities.
Taking bookings over the phone, email and off booking platforms.
Taking payments for bookings and invoices.
Answering general enquiries.
Helping and serving customers in the onsite shop.
Aiding with any owner’s queries.
Typically, you will be in the office alone, so you must have a ‘can do’ attitude.
Working 5 days a week, sometimes 6 days in school holidays. Any time accrued can be taken on low season.
Please note that the business is open 365 days a year. This is not a 9-5 pm position, and we work weekends and bank holidays and have an on-call overnight rota shared between staff, which means you will be on call approximately 1 week a month.
We have 2 positions available, one at Burgh Le Marsh and one between Burgh Le Marsh and Ingoldmells.

QUALIFICATIONS

• Strong computer skills, including proficiency in Microsoft Office
• Administrative experience with a focus on clerical tasks and data entry
• Excellent phone etiquette and communication skills
• Organizational skills with the ability to manage multiple tasks efficiently
• Typing proficiency and attention to detail
• Previous office experience is a plus
• A valid driving license is required
  Job Types: Full-time, Permanent

Benefits:

• Company pension
• On-site parking

Schedule:

• Holidays
• Weekend availability

Work Location: In perso

Please refer the Job description for details