Receptionist - On Call

at  Seabird Island Band

POSITION SUMMARY

The Receptionist is responsible for a wide variety of clerical duties in support of Seabird Island which Includes communicating school related activities, greeting and screening students and parents, answering and transferring telephone calls organizing digital and paper filing systems. You will often be the first point of contact for potential students, parents, and staff, you contribute to a role in general office appearance, organization, and professional impression.

QUALIFICATIONS

• Formal education or training in office administration or a related field. Other forms of post-secondary education and training, including teachings from Elders and Knowledge Keepers, will be considered.
• At least 2 years of relevant experience working within Indigenous communities, focusing on receptionist duties.
• Experience working with Indigenous communities and understanding of Indigenous cultures, traditions, and contemporary issues.
• Excellent communication and relationship-building skills

WHAT YOU’LL DO

• Greet and assist students, parents, staff, and visitors with inquiries and concerns.
• Answer and direct incoming phone calls to the appropriate personnel or department.
• Ensure the reception area is tidy, welcoming, and properly stocked with supplies.
• Administer and manage outbound couriers, including priority post, packages, and other correspondence.
• Where necessary, assist in compiling data for various reports.
• Provide information to staff and/or clients about special activities.
• Ensure that the appropriate evacuation procedures are carried out in the event of an emergency.
• Observe and report any security issues to supervisor.
• Take and record telephone, e-mail, or written message for staff members.
• Type forms, letters, reports, and memos as necessary.
• Receive various forms of paper correspondence.
• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.

OTHER DUTIES

• Additional responsibilities as needed to support the community and uphold our shared values.
• Other duties or responsibilities as assigned by your Manager, Director, Chief Administrative Officer, or Chief & Council.