Receptionist

at  One Health Lewisham

Job Advert
Are you passionate about customer service and have experience working in a healthcare environment? Are you available to work weekends?
One Health Lewisham are looking for a professional, warm and empathetic Receptionist to join our Urgent Care Centre reception team on a part-time permanent basis. You will be working 4 days per week including weekends.
You will be the first point of contact for patients visiting the Urgent Care Centre, ensuring they are welcomed, booked in, seen by the appropriate clinician, and supported with any queries they may have. You will also support our Team Leader by ensuring that the reception area and clinical rooms remain clean and tidy. Our UCC service runs 9am to 10pm every day, all year round, including all bank holidays, and you will cover the morning shift, 8.45am to 4.45pm. This is an exciting opportunity to get experience within a busy primary care environment and start working your way up.

ABOUT US:

One Health Lewisham (OHL) is the integrated community provider working across SEL, delivering a variety of innovative services for patients supporting practices and PCNs. We are a forward-thinking innovation partner, striving to develop streamlined and transformative pathways which support the wider integrated care system. We are passionate about our mission to provide the best possible care for our patients, and we work hard to support and develop our team to strive for excellence.

We are a fast-growing organisation, providing a range of services which are fully integrated into primary care. We deliver specialist support to some of the most complex patients in the system through our Special Allocation Service contract across all boroughs in South-East London and North East London ICSs. We also provide a range of services across Lewisham including:

• Urgent Care Centre at Lewisham Hospital;
• NHS Health Checks Programme;
• Home Visiting Service, led by our experienced team of paramedics;
• Enhanced Care Home Service;
• NHS@Home Service (Virtual Ward) - We are leading the way in SEL by embedding technology at the heart of this service; and more.

WHAT YOU NEED TO SUCCEED:

• Experience of using the EMIS Web clinical system in capacity as a receptionist and administrator within NHS
• Interpersonal skills to include polite, concise and effective verbal and written communication
• GCSE or equivalent qualification in English and Mathematics
• Organisational skills, ability to prioritise
  Hours or work: 30 hours per week including weekends.
  Pay: £22,531.94pa inclusive of £931.94pa weekend allowance (FTE: £29,329.86pa inclusive of £2329.86pa weekend allowance).
  For more information, take a look at the job description attached. We look forward to receiving your application

• Manage the flow of patients through the Urgent Care department
• Schedule appointments
• Maintain an organised and tidy reception area
• Work as part of a team