Receptionist - Part Time

at  Carechoice

Carechoice Dungarvan are now recruiting for Receptionists. This is an excellent opportunity to develop your skills as a Receptionist within a supportive and diverse environment. Carechoice Dungarvan is part of the CareChoice Group which consists of 15 nursing homes. It is one of Dungarvans most reputable nursing homes, built to very high standards and operated to deliver excellent care of the elderly. Our care team has extensive clinical experience, specializing in dementia care and aiming to be a holistic person-centered care provider to all its Residents. All our staff are highly trained by us, driven by our philosophy that each staff member should provide the same levels of care that they would want for their own loved ones.

JOB DESCRIPTION

Greet all visitors at reception in a professional and courteous manner and ensure all sign in/out.
Ensure the smooth and business-like operation of the Carechoice Dungarvans telephone switch board to include message taking and paging as appropriate.
Address any low-level telephone & bleep system maintenance issues of a routine nature.
Daily update of the List of Residents and any other such forms as required e.g. maintenance log.
Regular checking of, and for, email communications and acting thereon
Re-direction of all incoming post to the DON.
Taking and booking of telephone inquiries for viewings.
Maintain daily diary.
Deal with residents’ issues and family complaints.
Appropriate addressing and franking of all outgoing mail and subsequent posting of same.
Routine or ad hoc typing assignments as may be directed by either senior management or other authorised staff.
Supporting the Accounts/Admin function e.g. cheque posting, data input, general filing, etc, as directed by authorised staff
Booking of Taxis & Couriers in accordance with approved procedures and subsequent vetting of bills
Resident mail and newspaper distribution if and as required
Completion of Clothes tagging forms
Distribution of Carechoice Dungarvan’s marketing collateral e.g. brochures, as directed
Ensure outing forms completed and presented before and after residents outing.
Administrative duties associated with the all foregoing to include but not limited to; email, paperwork, phoning, faxing, filing

QUALIFICATIONS AND SKILLS

• Relative experience in a similar environment an advantage
• Ability to work independently or as part of a team
• Availability to work varied shift patterns across Monday to Sunday

WHAT WE OFFER:

• Comprehensive induction training
• Free Garda Vetting
• Paid quality training
• Employee Assistance programme
• Free parking
• Subsidised meals
  Full job description is available on application.

Please refer the Job description for details