Receptionist PART TIME

at  Shaheen Chevrolet

WHAT WE OFFER

• Competitive pay
• 401K plan with employer match
• Job stability & growth opportunities (we promote from within every chance we get)
• Employee discounts on vehicles, parts and service (including oil changes!)
• Family owned and operated - Community trusted
• Centrally located
• Paid training
  …and many other employee perks such as company sponsored family outings, baseball games, holiday party and luncheons!

SUMMARY

Intercepts and routes incoming calls, takes thorough messages, and provides basic information to callers in a courteous and professional manner.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
The principal responsibilities of this position is to receive callers by telephone
or in person in a businesslike, timely and professional manner.
This person must be sensitive to customer concerns and project a helpful
nature.
Operates a multi-line phone system.
Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone.
Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
Takes detailed messages when call cannot be completed including caller’s name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner.
Screens incoming calls as requested by managers.
Develops knowledge of basic dealership information in order to respond to callers who have general inquiries.
Notifies telephone company maintenance department of any problems with the phone system.
Updates and distributes dealership phone directory as needed.
Performs clerical duties as assigned.
Maintains professional appearance and neat work area.
MARGINAL DUTIES include the following. Other duties may be assigned.

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

SHAHEEN CHEVROLET IS LOOKING TO FILL A RECEPTIONIST POSITION!

Seeking a friendly, motivated, customer service oriented individual to join our growing team! The ideal candidate should have excellent customer service skills, the ability to excel in a fast paced environment and work well under pressure (incoming phone calls, guest entering lobby, etc.) and multi-task.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.