Receptionist, Pinewood Lodge

at  Delaware North

The Opportunity:
Delaware North New Zealand are hiring a Receptionist to join our team at Pinewood Lodge in Queenstown. As a Hotel Receptionist, you will be the first point of contact for our guests, delivering an incredible and memorable guest experience that is just as impressive as our location. If you are looking for exciting, fast-paced work supported by a collaborative team, apply now to join our team and build your career in this incredible location.

Responsibilities:

• Greet guests, checking them in and out while providing a quality experience
• Provide information on local attractions and events
• Assist guests with directions around the hotel and in local areas
• Build good relationships with guests, resolving complaints in an effective and courteous manner
• Take a proactive, positive, and professional approach to all duties and tasks

What will you bring?:

• Experience in a front office environment
• Experience with Hotel Operating systems is beneficial
• Certificate in First Aid is beneficial
• Valid and unrestricted driver’s licence beneficial

About us:
Pinewood Lodge offers a unique village-style accommodation amongst the breathtaking scenery of Queenstown, New Zealand, with panoramic views of The Remarkables. Situated on three acres just minutes from the town centre, this property boasts 130 rooms, providing a comfortable and welcoming stay for all types of travelers. Join us and be part of creating unforgettable experiences for travelers amidst the stunning backdrop of Queenstown

• Greet guests, checking them in and out while providing a quality experience
• Provide information on local attractions and events
• Assist guests with directions around the hotel and in local areas
• Build good relationships with guests, resolving complaints in an effective and courteous manner
• Take a proactive, positive, and professional approach to all duties and task