Receptionist Programme Administrator

at  Plymouth University

The Faculty of Health requires a proactive and enthusiastic Programme Administrator to provide administrative and reception support within an extremely busy Faculty.
Under the direction of the Senior Programme Administrator and as a member of the team, you will contribute to the delivery of a customer focused and efficient programme and placement administrative support for the Faculty of Health.
Each individual contributes to the administration support of designated programmes and seeks to enhance the student experience throughout their time with University of Plymouth.
This is an opportunity to engage with students and support them whilst studying at University, playing a key role in facilitating the student experience journey by effectively communicating with students and colleagues. The role will provide support to the Senior Programme Administrators/Coordinators in addition to line managing the reception admin assistant and provide support across the team.
You will be responsible for managing reception and in direct contact with students and staff responding to their queries, maintaining student records, attending and providing minutes for meetings, updating programme documents, providing programme data as required, provide support to the Senior Programme Administrators/Coordinators in addition to providing support across the faculty. You will have a flexible attitude in an ever changing environment, good organisation skills, IT and keyboard skills, the ability to identify and seek resolutions to problems, and be extremely capable to work within tight deadlines. Good communication and management skills, team work and minute taking are essential. Experience of work in a programme administration related environment is preferred.
The post will be located in Portland Square situated on the University’s main campus within the city centre. Travel to and working from other sites may be required on occasion to meet the needs of the business.
For any questions or an informal discussion please contact Lisa Campbell on lisa.campbell@plymouth.ac.uk.
Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.
Interviews are likely to take place week commencing Monday 14th October 2024 and you will be notified if you have been shortlisted or not.
This is a part-time, permanent position, working 18.5 hours per week. Working pattern can be discussed at interview.
We regret that there is no opportunity to work from home in this position.
We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits/support mechanisms, including ongoing development opportunities, flexible working, staff networks and enhanced maternity, paternity and adoption leave.
A summary of our comprehensive benefits can be viewed here.
The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.
A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.
The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.
We particularly welcome applicants from under-represented communities at the University of Plymouth, such as carers/parents, people with disabilities, ethnically diverse, LGBT+, and people from all socio-economic backgrounds.

Please refer the Job description for details