Overview
:
Quinn Company, your local Caterpillar store, is hiring a Receptionist in Riverside, California.
Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.
As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.
Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.
Handles all incoming calls from primary telephone numbers and greets visitors and customers. Assist other departments as needed.
Wages
:
Starting wage will depend on experience and education. $17.16 - $21.07.
Responsibilities
:

Essential duties and responsibilities include the following. Other duties may be assigned.

• Answer incoming calls and emails from internal and external customers. Demonstrate proper telephone techniques and etiquette. Tone of voice and type of greeting should be enthusiastic, upbeat, helpful and inviting.
• Analyze caller’s needs to route call to appropriate person or department.
• Welcomes on-site visitors in a warm, friendly and respectful manner. Determine nature of business, and notifies appropriate personnel of arrival.
• Maintain an organized and professional work environment at all times.
• Prepares memorandums outlining and explaining administrative procedures and policies to supervisory workers, and monitors compliance.
• Arranges programs, events, or conferences by arranging for facilities and caterer, issuing information or invitations.
• Directs preparation of records such as agenda and notices.
• Arranges travel plans and itineraries, compiles documents for travel-related meetings.
• Maintain company voice mailbox. Listen to messages daily and distribute to appropriate personnel.
• Monitor after hour calls from the answering service. Daily route fax messages from answering service to appropriate personnel.
• Maintain fax machine in lobby including distribution of incoming faxes. Order supplies, call for service when needed, and make sure paper tray is full each night.
• Monitor vending machines. Contact person for the vending machines in our lunchroom. Maintain fund for shortage to employees.
• Sales, Parts & Accounting Duties

Qualifications
:
High School Diploma or GED (General Education Diploma), three to five years related experience and/or training; or equivalent combination of education and experience. Ability to mult-task. Good computer skills with MS Office.
Quinn is an Equal Opportunity Employer M/F/V/DV
Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans

LI-Onsit

• Answer incoming calls and emails from internal and external customers. Demonstrate proper telephone techniques and etiquette. Tone of voice and type of greeting should be enthusiastic, upbeat, helpful and inviting.
• Analyze caller’s needs to route call to appropriate person or department.
• Welcomes on-site visitors in a warm, friendly and respectful manner. Determine nature of business, and notifies appropriate personnel of arrival.
• Maintain an organized and professional work environment at all times.
• Prepares memorandums outlining and explaining administrative procedures and policies to supervisory workers, and monitors compliance.
• Arranges programs, events, or conferences by arranging for facilities and caterer, issuing information or invitations.
• Directs preparation of records such as agenda and notices.
• Arranges travel plans and itineraries, compiles documents for travel-related meetings.
• Maintain company voice mailbox. Listen to messages daily and distribute to appropriate personnel.
• Monitor after hour calls from the answering service. Daily route fax messages from answering service to appropriate personnel.
• Maintain fax machine in lobby including distribution of incoming faxes. Order supplies, call for service when needed, and make sure paper tray is full each night.
• Monitor vending machines. Contact person for the vending machines in our lunchroom. Maintain fund for shortage to employees.
• Sales, Parts & Accounting Dutie