Receptionist

at  Rodericks Dental Partners

KEY SKILLS AND EXPERIENCE:

• Ability to easily build rapport, and work to a high level of customer service
• Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer!
• Passionate about driving the success of the practice by seizing opportunities
• Able to follow processes and work in a structured and organised way
• Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
• IT skills with the ability to learn SOE software
• Positive nature - Able to show resilience and always work in a composed manner
• Strong attention to detail
• An excellent team player
  If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.

• Providing an exceptional patient journey both in person and over the phone
• Managing the diaries and making sure that the time is filled correctly
• Working with the team to understand the full range of NHS and Private treatment options available within the practice
• Completing relevant forms for NHS and private schemes within a specified timescale
• Taking payments and chasing outstanding patient debt
• Liaising with dental laboratories, supply companies and other organisations