Receptionist

at  Rome Memorial Hospital

The role of the Receptionist at Rome Health is to provide administrative support to the physicians and physician extenders of the practice. The Receptionist position requires a highly organized individual who can safely manage more than one task at a time and move efficiently throughout varied responsibilities. The Receptionist must be able to work independently as well as interact as part of a team, consistently demonstrating respect and professionalism to fellow staff members. Job duties will include:
Assuring readiness of reception area and all front desk activities are fully operational.
Scheduling and confirming patient appointments, check-ups and physician referrals.
Charting preparation for upcoming appointments: completion of medical charts, reports, and correspondence relevant to upcoming visit
Registering patients according to Rome Health protocols/guidelines
Providing excellent patient customer service
Great communication skills and can MULTI-TASK in a fast pace environment

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High School Diploma or G.E.D.
Experience with Microsoft Office Suites (Word, PowerPoint, Excel, Email)
2-3 years of receptionist experience

KNOWLEDGE AND SKILLS REQUIRED:

• Knowledgeable of general hospital and department policies.
• Knowledge of patient rights regarding privacy and confidentiality.
• Knowledge of software programs such as Excel and Microsoft Word.
• Basic knowledge of insurance authorization requirements.
• Ability to work independently with minimal supervision.
• Ability to maintain high level of organization and follow up skills

Please refer the Job description for details