Receptionist

at  Rosewood Hotel Group

GENERAL INFORMATION

Country/Region
New Zealand
Province/City
Hawke’s Bay
Location
Rosewood Cape Kidnappers
Department
Rooms - Front Office
Job Type
Full-time Permanent

JOB DESCRIPTION

We are looking for a candidate with excellent communication skills, strong computer abilities, a high level of attention to detail and the ability to multitask.
This role requires skills with managing guest relationships and delivering high standards of communication; both written and spoken.

ABOUT US

Far out to the east of Hawke’s Bay wine country, The Farm at Cape Kidnappers sits atop rolling hills and rugged cliffs that give way to vast sea views and an ever-present horizon.
Home to not only a lodge and spa, this unique property also boasts one of the world’s top golf courses, a sanctuary for some of New Zealand’s most precious flora and fauna, and a working farm. Warm and enveloping, Cape Kidnappers generous suites offer sumptuous comfort and awe-inspiring views in equal parts.
Ranked as one of the top two hotels in New Zealand and Australia by Travel + Leisure, and within the top 20 hotels in the world by Conde Nast Traveller, Cape Kidnappers delivers stunning exclusive guest experiences including the Can-Am Farm Tour, Kiwi Discovery Walk, Cape Kidnappers Gannet Colony and much, much more

This role has a strong focus on administration to ensure a smooth experience for our guests.

This includes;

• Being the central communication centre for the hotel,
• Collating guest accounts, balancing daily audits, answering telephones and general guest correspondence,
• Day to day tasks associated with room reservations ensuring exceptional experiences for our discerning guests,
• Assisting guests with activities,
• Administration tasks to ensure the smooth running of the front office department and hotel.