Receptionist - Russian Speaker

at  PALAZZO VERSACE HOTEL LLC

Dubai, دبي, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Dec, 2024Not Specified23 Sep, 20242 year(s) or aboveGood communication skillsNoNo
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Description:

JOB SUMMARY

Main duties/responsibilities:

  • Give a warm and engaging welcome to guests on arrival and perform guest check-in
  • Take payment from guests on departure and close their bills correctly
  • Be efficient in assisting guests throughout their stay with any requirements
  • Sell rooms to walk-in guests at the maximum rate possible
  • Ensure that the Guest Services desk is manned, operationally prepared and stocked at all times
  • Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
  • Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided
  • Ensure all the guests has been assisted in timely manner with their special requests and reservations
  • Scan the passport of every guest on arrival and save the data correctly
  • Logs and keep the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance
  • Attend the daily handover briefing at the beginning of each shift
  • Carry out cashiering duties like foreign currency exchange, paid-outs etc.
  • Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times
  • Perform any related duties and special projects as requested by the Front Office Manager/Team Leader

Responsibilities:

  • Give a warm and engaging welcome to guests on arrival and perform guest check-in
  • Take payment from guests on departure and close their bills correctly
  • Be efficient in assisting guests throughout their stay with any requirements
  • Sell rooms to walk-in guests at the maximum rate possible
  • Ensure that the Guest Services desk is manned, operationally prepared and stocked at all times
  • Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
  • Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided
  • Ensure all the guests has been assisted in timely manner with their special requests and reservations
  • Scan the passport of every guest on arrival and save the data correctly
  • Logs and keep the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance
  • Attend the daily handover briefing at the beginning of each shift
  • Carry out cashiering duties like foreign currency exchange, paid-outs etc.
  • Maintain their cash float, take full responsibility for it ensuring that it is balanced at all times
  • Perform any related duties and special projects as requested by the Front Office Manager/Team Leade


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Hospitality

Hotels / Restaurants

Office Administration

Graduate

Proficient

1

Dubai, United Arab Emirates